Warranty

Phone:1-800-972-4066 More Contact Info

Thank you for your recent purchase! Völkl product warranties are reserved for the original purchaser only. Make sure to keep a copy of your original purchase receipt or invoice (Proof of Purchase), in the unlikely event that you need warranty service. If the original Proof of Purchase cannot be provided on a warranty return, Völkl will use the manufacturing date as the start of the warranty period. Items will be repaired or replaced if, upon inspection by an authorized Völkl Service Center Technician (Warranty dept and or CS team), they are found to be defective in materials or workmanship.

In the event an exact product replacement (model, size, and/or color) is no longer available, we will replace your product with one of comparable performance, size, and value. This applies to replacement parts as well.

Völkl Poles & Bags 1-Year Limited Warranty

Völkl warrants this product to be free from defects in materials and workmanship for a period of (1) year from the original date of purchase at retail. Product replacements are under warranty for the remainder of the original warranty only. Your warranty does not cover any cosmetic damage caused by normal use.

Völkl 2-Year Limited Warranty for Skis

Völkl warrants this product to be free from defects in materials and workmanship for a period of (2) years in combination with the use of Marker bindings from the original date of purchase at retail. Product replacements are under warranty for the remainder of the original warranty only. Your warranty does not cover any cosmetic damage caused by normal use.

MARKER Helmets & Goggles

MARKER warrants this product to be free from defects in materials and workmanship for a period of (1) year from the original date of purchase at retail. Product replacements are under warranty for the remainder of the original warranty only. Your warranty does not cover any cosmetic damage caused by normal use.

Product Purchased from a Retailer

Product purchased from a retailer must be returned to the point of purchase. The retailer will then process the warranty with Völkl on your behalf.

Warranty Form

Customer or Dealer?(Required)

Organization (Optional)

Phone (Required)

Email (Required)

Address (Required)

Unit/Apt (Optional)

Country (Required)

State (Required)

City (Required)

Zip / Postal Code (Required)

Product Name (Required)

Quantity (Required)

Product Category (Optional)

Product Size (Optional)

Serial Number(Optional)

Purchase Date (Required)

Purchase Location(Optional)

Order Number (Optional)

Problem Description (Required)

Product Image (Required)

Please upload a clear photo of the product you are completing this warranty request for.

Select Files

No File Chosen

Proof of Purchase (Optional)

Please upload a clear proof of purchase image of the product you are completing this request for.

Select Files

No File Chosen

New M7 Mantra & Secret 96

Racetiger Collection

Peregrine Collection

Skins - Rise Collection

Skins - Blaze Collection

Bags and Backpacks